Bulk Trash Collection Sometimes residents need to dispose of items that are just too large for the regular trash trucks to accommodate. The Department of Public Works (DPW) collects large, bulky items by appointment from households that receive DPW trash collection service—these households include single-family homes and buildings with three (or fewer) apartments. DPW does not collect bulk trash from commercial establishments, including multi-unit apartment buildings (more than three units). Bulk items, such as sofas, refrigerators, hot water heaters, mattresses and box springs, are picked up at the same place you set out your regular trash. This is either in the alley behind the home or in the front of the property. To arrange for a bulk collection appointment, call the Mayor’s Citywide Call Center at 311. Up to seven items may be collected at one time. Customers with more than seven items will be given subsequent appointments. Be sure to tell the Citywide Call Center representative where you normally have trash collection as well as if there are special circumstances involved in collecting the bulk trash (e.g. steep grade, multiple steps, or lack of space). Helpful Tips Acceptable Bulk Items: Air conditioners (empty of water and fluids)   Hot water heaters Household furniture Mattresses and bed frames Major appliances Large toys (kiddie pools, playhouses, disassembled swing sets) Limited amounts of home renovation material Rugs (MUST be rolled and tied) Tires (up to seven only) Tree limbs (MUST be less than four feet long, and less than six inches in diameter) Unacceptable Bulk Items: Items that we do not accept can be Bricks Construction materials Demolition materials Dirt Drywall Hazardous and or liquid waste Household or gardening chemicals Tree stumps  Alternatives to DPW Collection Include: Use a private hauler. Donate items to charity. Dispose of items at Fort Totten Waste Transfer Station. (Find directions to the Fort Totten Waste Transfer Station) Information We Need from You Name Complete Address Bulk items to be collected Location of trash collection (front or rear)  Hours of Operation 6:45 am–3:15 pm, Monday through Friday We Will Resolve Within 10 calendar days Holiday Schedule DPW is closed on all government holidays Holiday schedules are the same as those for trash collection Holiday collection schedule To Request Services Call the Mayor's Citywide Call Center at 311 Service Request Center