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DPW Director Announces New Leadership for Waste Diversion and Organizational Effectiveness Programs

Friday, November 20, 2015
New hires bring experience to further DPW’s sustainability effort and broaden DPW’s strategic outlook.

Contact: Linda Grant, 202-671-2375

(WASHINGTON, DC) Department of Public Works Acting Director Christopher J. Shorter announced today the appointment of Annie White as DPW’s Manager of the Office of Waste Diversion, and Charles Jackson as Chief Performance Officer of the new Office of Organizational Effectiveness and Change Management. Both appointments are effective November 30, 2015.

“I am pleased that Ms. White and Mr. Jackson will be part of the DPW team, providing leadership to achieve our sustainability goals and broaden our strategic outlook,” said DPW Acting Director Christopher J. Shorter. “DPW provides the traditional municipal services – solid waste collections, parking enforcement, and vehicle fleet management – that occur in every city every day. How these services are conceptualized and delivered is constantly evolving, and their expertise will take us to the next level.”

Annie White, Manager, Office of Waste Diversion
Annie White comes to DPW from the Department of Energy and Environment's Urban Sustainability Administration where she served as a sustainable materials management analyst.

In this capacity, she advised the District on materials management issues including the development and launch of the Office of Contracting and Procurement’s sustainable purchasing program and the DOEE’s electronic waste and paint product stewardship programs. Prior to working for the District, Ms. White launched and led GreenBlue’s Sustainable Packaging Coalition and Global Green’s Coalition for Resource Recovery.

Ms. White earned an MBA from the Ross School of Business and an MS in Sustainable Systems from the School of Natural Resources and Environment at the University   of Michigan. She also holds a dual BS in Biology and Environmental Science from the College of William and Mary.

The DPW Office of Waste Diversion is charged with developing a zero waste plan to achieve at least an 80% waste diversion rate. It also serves as a liaison between the District and neighboring jurisdictions in developing regional waste reduction and diversion campaigns.

Charles (Chuck) Jackson, Chief Performance Officer, Office of Organizational Effectiveness and Change Management
Mr. Jackson comes to DPW from the District of Columbia Public Schools where he was the Deputy Chief of Operations in the Office of Specialized Instruction (OSI). In this role, he was responsible for a $90 million budget and ensuring that DCPS’s 7,100 special education students, 4,700 English language learners and 9,500 early childhood students received the services and academic programming they needed. He was responsible for the direct oversight of all human resources operations, data management, finance, budget management, procurement, and grants management personnel.  Mr. Jackson built an internal consulting Strategic Performance Team, which refreshed the office’s strategic plan, consolidated all its data, developed a performance management system, established and documented effective business processes, improved staff morale, and increased employee retention.  Additionally, he led the development of a Medicaid reimbursement system that grew reimbursements from $265,000 to more than $2.6 million per year.  He also liaised with all office of DCPS, schools, Office of the State Superintendent, vendors, and partner agencies.

Mr. Jackson’s involvement in public service is preceded by his work in community educational and civil rights work. In the District, he founded a civil rights organization, the Fair Employment Council (now known as the Equal Rights Center), whose purpose is to ensure equal opportunities in employment, housing, and public accommodations.

Mr. Jackson received his Bachelors in Sociology from the University of Chicago and his Juris Doctorate from Northeastern University School of Law.

The OECM is a new division in the Department of Public Works. As the first Chief Performance Officer, Mr. Jackson will be responsible for organizing the office to provide performance and compliance reviews, inspections, and analysis of DPW processes. It also will be the principal liaison between DPW and internal and external audit entities and will assess business process improvement reviews intended to identify existing and 'Best Practices' in the Public Works industry. In addition, the OECM will be responsible for conducting internal and external performance audits, compliance reviews, operational risk assessments, along with the development and implementation of strategic initiatives, human resource business and information technology processes and other functions. Further, the OECM will aid in finding ways to prevent fraud, abuse, waste and/or mismanagement. The OECM will drive strategic change across the agency.